FREQUENTLY ASKED QUESTIONS

DO YOU TAKE CUSTOM ORDERS?

No.

No.

Please refer to the first question.

MY BIRTHDAY IS IN A FEW MONTHS, CAN I PLACE AN ORDER FOR -

I WANT -

No.

Please refer to the first question.

WHY DO YOU NOT TAKE CUSTOM ORDERS?

Taking custom orders stifles my creativity and prevents me from working on something that I actually am excited about. When I am able to work on something that I am excited about, it makes me happy which results in better macarons! Also, I am but a feeble lone woman and the amount of work to do customs is a tad too much for me and not worth it. Please understand and don't be weird and get mad at me.

YOUR (RECENT DROP) BOXES SOLD OUT - WILL YOU BE MAKING MORE?

I do not like to repeat the same characters/themes/boxes most of the time. If it's sold out, it's sold out. Very rarely will I decide to do a drop of the same thing.

I highly suggest following me on all of my social media (especially Instagram!) to stay updated on future drops.

CAN I PUT MY NAME ON A WAITLIST?

No. Once I put boxes/pre-orders up on my site for purchase, it's up to you to get one before it is gone. This is why I advise you to follow me on Instagram and turn on your notifications. 

I don't do waitlists because my themes/prices are always changing.

IS THERE A LIMIT ON HOW MANY BOXES I CAN PURCHASE?

Nope! There is no limit as long as there is availibility. However, please go to the next question regarding shipping if you are planning on purchasing more than one.

DO YOU SHIP?

Yes, I offer shipping for all US states!

Macarons are very fragile and I do my best to package it as best as possible, but there is always risk of breakage.

Shipping fee for most states is $20

Due to how I have to package them, I cannot combine multiple orders into one box so each order will be an additional $15 for shipping even if it is being sent to the same address.

 

For example, one order is +$20 for shipping; 2 orders is $40

HOW DO I PURCHASE A BOX?

Once the boxes are up and available, go to my MACARONS section of this site and add to the cart the amount of boxes you want. Follow the instructions to purchase. You will get an immediate e-mail telling you that I just got your order BUT that does not mean the box is secure and yours yet. You will have to send in payment within an hour of placing the order to secure the box or I will cancel your order. Once you send payment, I will send an invoice/payment confirmation e-mail.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

I accept only CashApp, Zelle, ApplePay, and Venmo (+$2.50 transaction fee)

DO YOU DO LOCAL DELIVERY?

Yes! I offer local delivery to Broward (+$15) and parts of Miami ($20). No delivery to West Palm Beach.
 

I also offer free pick-up in Davie!

WHAT ARE THE NEXT BOXES YOU WILL DO?

I never really know so I can't tell you beforehand. It's best to just follow me on my social media to stay updated!

HOW LONG DO MACARONS LAST?

Macarons can be kept in the fridge for up to 4-5 days in an airtight container after receiving them or freeze them up to 2-3 months. They are best eaten at room temperature so let them sit out for 15 minutes (from fridge) or 30 mins (from freezer) before eating.

 I personally recommend eating them as soon as possible because the texture does change over time.

DO YOU TEACH CLASSES?

No. Maybe in the future, but as of right now I do not teach any classes.

HOW DO YOU DO [SOMETHING ABOUT MY MACARON PROCESS]?

Please check the Q&A highlight as well as a few of the captions on my IGTV videos on my Instagram. I answer a lot of questions on there. Please also understand that I reserve the right to not share everything.

DO YOU HAVE A SCHEDULE FOR DROPS?

No. I only do drops occasionally am trying to focus more on content creating.

If I am planning a drop, it will be announced in my Instagram stories so please make sure to follow me on there and keep an eye out!

WHAT ARE YOUR RATES FOR COLLAB/PARTNERSHIP?

Please e-mail me if you are interested in custom content creation or any promos/collabs!!

Don't see a question that you want answered? Please e-mail me at salinda@macanomnom.com

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